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Introduction

We are pleased to present the Qatar Financial Centre's (QFC) 2022 Annual Review. This document accounts for a year of accomplishments and pivotal milestones that underscore the QFC's resolute commitment to driving economic growth and diversification.

This report provides a comprehensive account of the QFC's performance throughout 2022. It highlights the notable accomplishments of its business units, collectively reinforcing the QFC's dedication to generating value for its stakeholders. Along with a record of the QFC’s 2022 achievements, this report also highlights the QFC performance against the ambitious objectives outlined in its Strategic Vision for 2022.

Chief among these accomplishments was the remarkable 25 per cent upsurge in the number of companies on its platform. During this period, the QFC welcomed 127 local companies and 196 businesses from various countries.

Strategic collaborations were solidified as the QFC forged partnerships with local and international entities through 11 Memoranda of Understanding (MoUs). These collaborations are critical to driving progress across various economic segments by fostering knowledge exchange, fostering digital adoption, fortifying regulatory frameworks, enhancing industry expertise, and amplifying enterprise within the Qatari market.

As a global thought leader in business and finance, the QFC actively took part in and organised top-tier industry events. Notable engagements include participation in the Expo 2020 Dubai, Hannover Messe 2022, the 5th International Conference on Islamic Finance, the 6th Future Investment Initiative, and the Middle East Family Office Investment Summit.

In 2022, the QFC introduced pioneering initiatives, notably the Sustainable Framework for Sukuk and Bonds, the first of its kind in the GCC. The legal framework promotes appropriate disclosures and transparent reporting, minimising risks of greenwashing and ensuring that these financial instruments meet their objectives.

The QFC also played a pivotal role in developing Qatar’s Debt Capital Market and lent critical legal support to the State of Qatar's Financial Action Task Force (FATF) assessment. Additionally, the QFC’s Data Protection Office gained membership in the Global Privacy Enforcement Network and the Global Privacy Assembly’s working group on the ‘Digital Economy’.

Beyond its core operations, the QFC demonstrated its commitment to sustainability and social responsibility through active engagements in initiatives dedicated to financial literacy, empowering youth, championing sustainability, and fostering social engagement, core pillars of the QFC’s CSR programme. Furthermore, through its business units, the QFC engaged with universities to provide their students with invaluable industry insights and career guidance.

Overall, this report encapsulates the QFC’s dedication to the realisation of the Qatar National Vision 2030, reflecting its strong drive to further economic growth and create value for all its stakeholders. It outlines the QFC's strategy encompassing the expansion of the financial services sector, integration of cutting-edge digital solutions across industries, enhancement of transparency and efficiency, and cultivation of a business-friendly environment, fostering growth and excellence.

Chairman Foreword

I am delighted to unveil another remarkable year of progress at the Qatar Financial Centre. Our dedication to Qatar's economic diversification strategy and determination to maintain our position as a vital gateway for both local and international investors have yielded another extraordinary year of achievement.

We are proud to have played a crucial role in propelling the country's economic growth by attracting businesses across key economic sectors and forging strong and mutually beneficial alliances with various organisations that help boost enterprise in Qatar's dynamic business ecosystem and build the country's strategic ties with global counterparts.

The QFC achieved significant milestones in 2022. This achievement is evident in the escalating number of firms from various sectors joining the QFC platform, underscoring the organisation’s steady efforts to transform Doha into a prominent global hub for finance and commerce.

Our strong track record in empowering local businesses and nurturing their growth through initiatives that open opportunities for knowledge exchange, collaboration, and business expansion is a testament to the QFC's commitment. Building on these accomplishments, the QFC will continue to introduce initiatives that expand its network and generate value for our stakeholders, the financial sector and the economy.

H.E. Sheikh Mohammed Bin Hamad Bin Qassim Al-Abdullah Al-Thani

Chairman | Minister of Commerce and Industry

CEO Foreword

The Qatar Financial Centre holds a pivotal role in shaping the trajectory of Qatar's economy. Our strategic initiatives have ushered in transformative developments in the country's financial industry, cultivating a resilient business environment that can adapt seamlessly to global trends.

Within the QFC ecosystem and the broader business landscape, we have crafted a vibrant setting that fosters collaboration, innovation and progress by fulfilling our core function of drawing both local and international investors to establish their business operations in Qatar.

The year 2022 has been a testament to our unwavering commitment to the QFC mandate to propel Qatar's transformation into a knowledge-based, diverse and sustainable economy. This report presents a comprehensive account of our achievements during this period. It ranges from ground-breaking initiatives to transformative partnerships and individual accomplishments of our dedicated business units, which worked with dedication to bring our vision to fruition.

Foremost among our achievements is the surpassing of the targets outlined in our 2018 Strategic Vision for 2022. This ambitious mission encompassed registering 1,000 firms, generating 10,000 jobs within the QFC community, and attracting $25 billion in foreign direct investment by 2022. I am immensely proud to share that we have not only attained these objectives but exceeded them.

With over 1,500 companies now officially registered, our QFC family has expanded significantly, leading to an impressive surge in employment of nearly 200 per cent from 2019. Moreover, our collective assets under management have surged beyond $28 billion by the close of the year.

Despite the global economic headwinds faced within the five-year timeline we set for ourselves, the number of licensed firms in sports, digital & media, and financial services sectors has witnessed an extraordinary growth of 450 per cent, 349 per cent and 59 per cent, respectively, validating our effective strategy in stimulating these sectors.

Driven by our unwavering dedication to cultivating strategic partnerships, we have actively partnered with visionary organisations within and beyond Qatar's borders. Our engagement has extended to active participation in prominent industry events globally and hosting impactful events, such as the IFSB Innovation Forum 2022, as well as roadshows in Asia, Europe, and North America. These deliberate efforts serve to promote Qatar's thriving market, foster collaborations, and attract investors to our progressive country.

In conjunction, our regular events, including the annual Ambassadors' roundtable, Tech Talk series, and industry-specific webinars, continued to actively engage our stakeholders, foster knowledge exchange, and offer a platform for open networking and partnership opportunities.

Moving forward, the QFC will remain firmly committed to cultivating abundant investment opportunities and growth avenues for Qatar's business community. While our core focus remains on nurturing the financial sector, we are placing special emphasis on driving the integration of digital solutions across various industries and establishing a market that upholds the highest global standards. In tandem, we will sustain our efforts to nurture the fintech and Islamic banking industries, as well as the local capital market.

I extend heartfelt appreciation to our dedicated team, visionary partners, and stakeholders who share in our vision. Together, we are creating an ecosystem where innovation thrives, businesses flourish, and Qatar's economy radiates with vitality.

Yousuf Mohamed Al-Jaida

Chief Executive Officer, Qatar Financial Centre

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Business Facilitation Benefits

The QFC provides a world-class business platform featuring its own legal, regulatory, and tax framework, as well as competitive benefits and services tailored for businesses seeking to establish a presence in Qatar.

 

Under the governance of four independent bodies, the Qatar Financial Centre Authority, Qatar Financial Centre Regulatory Authority, Qatar International Court, and QFC Regulatory Tribunal, the QFC provides optimal operational, regulatory, and judicial support for companies and a business-friendly ecosystem that mirrors international best practices.

 

Complementing this structure, the QFC has two independent offices that provide comprehensive support to its clients. The Client Affairs office serves as a valuable resource for firms seeking essential information on matters such as taxation, compliance, company registration, and employment standards. In parallel, the Employment Standards Office oversees the administration and enforcement of QFC Employment Regulations, proactively resolving disputes to foster sound, balanced, and productive employment relationships.

 

Companies registered with the QFC can leverage a wide range of benefits available on the platform to bolster their competitive edge. These benefits include up to 100 per cent foreign ownership, complete repatriation of profits, a low 10 per cent corporate tax rate on profits sourced locally, and an extensive network of double taxation treaties covering over 80 countries.

Strategic Vision 2030

Macro trends in the coming years leading up to 2030 offer great opportunities for the QFC, especially in areas such as wealth management and the digitalisation of finance. The QFC can carve out a unique positioning in the region as a leading wealth hub, while continuing to develop financial services, professional services and other sectors and further focus on innovation.

 

The development of the QFC as a leading wealth hub will attract High-Net-Worth Individual (HNWI) and Ultra-High-Net-Worth Individual (UHNWI) wealth capital flows, especially from emerging markets.

 

Given the intense competition in the region, the QFC needs fast and coordinated efforts with other business stakeholders to seize growth opportunities. To realise our strategic aspiration, the QFC has identified distinct opportunities within three key areas: Sector, Enablement and Internal.

 

Based on these observations, the QFC's strategic initiatives will centre around:

  1. Attracting wealth to Qatar
  2. Developing the local Financial Services sector
  3. Drawing FDI to Qatar and fostering diversification
  4. Increase customer-centricity to delight QFC clients

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Key highlights

Registered 323 new companies in 2022, a 25 per cent surge in the number of firms on the QFC platform.

Launched the QFC Sustainable Sukuk and Bonds Framework, the first in the GCC region. The framework integrated local requirements and features with the International Capital Market Association’s (ICMA) globally accepted principles to create a harmonised financial market ecosystem based on international standards.

Registration of over 45 investment and equity holding firms and three Trust companies.

Signed 11 Memoranda of Understanding with local and international entities.

Participated in 52 local and international events and hosted 32 events.

QFC’s Data Protection Office (DPO) membership with the Global Privacy Assembly’s working group on ‘Digital Economy’ and with the Global Privacy Enforcement Network, a grid of Privacy Enforcement Authorities that looks to share best practices on enforcement priorities.

Enforced the Data Protection Regulations 2021 (the “Regulations”), replacing the 2005 Regulations.

Resolved 87 per cent of complaints received by the QFC Employment Standards Office through conciliation, with only four out of the 30 grievances requiring adjudications.

Upgraded and Migrated CRM and ERP systems to the Cloud as part of the QFC digital transformation journey, achieving scalability and flexibility, optimising costs, enhancing collaboration, and ensuring the safety of the QFC’s critical data.

Executed CSR agenda by supporting five initiatives that empower youth and financial professionals and engaged local artists.

Received recognition for the QFC Legal Team, winning ‘Legal Department of the Year 2022’ at the Qatar Lexis Nexis Business Law Forum.

Digital Transformation

The QFC continues to leverage technology to ensure optimally safe and efficient business processes, minimise costs, elevate customer experiences, increase productivity, and ensure ease of doing business across sectors.

 

Upgrading and Migrating CRM and ERP systems to the Cloud was a key step in the QFC’s digital transformation journey. By embracing Cloud solutions, we have achieved scalability and flexibility, optimised costs, enhanced collaboration, and increased agility. Moreover, the Cloud's robust security measures and compliance frameworks ensured the safety of our critical data, and with the Cloud's data analytics capabilities, we have empowered data-driven decisions for the management. Overall, this migration offers the potential to streamline operations, improve customer experiences, and position the QFC at the forefront of digital innovation.

 

We have significantly enhanced our e-Services portal, demonstrating a commitment to delivering exceptional client experiences. We introduced a wide range of new services, including client announcements, the introduction of AI for service requests document validation, and improvements to TAX, CRO, and ESO modules, ensuring a seamless and efficient user experience. One of the highlights of this revamp was the introduction of personalised client dashboards complete with an integrated e-wallet feature. These enhancements have empowered our clients with real-time financial insights and the ability to manage transactions effortlessly.

 

Additionally, we have set up a dynamic community noticeboard, providing direct communication channels with our relationship managers. These enhancements not only streamlined processes but also fostered stronger client engagement and satisfaction, showcasing, once again, our digital transformation and our commitment to delivering seamless and client-centric digital solutions.

 

Security initiatives, which included the implementation of Dark Trace with AI feature shielded against cyber threats, enabled a foundation of trust for both our customers and employees. By proactively identifying vulnerabilities and implementing proactive security measures, digital transformation was elevated to a level where innovation and growth flourished without compromising the integrity of the QFC’s digital ecosystem. Through these security endeavours, we have not only embraced technological progress but also ensured that our digital transformation journey is underpinned by resilient and steadfast protection.

 

Partnerships

Memoranda of Understandings (MoU)

The QFC has signed 11 Memoranda of Understanding (MoUs) with key entities in Qatar and other leading economies worldwide to create new investment and partnership gateways for local and global companies established in Qatar.

 

Memoranda of Understanding – Local Entities

 

  1. MoU between Qatar Financial Centre Authority and Bayt.com LLC

     

    QFCA and Bayt.com LLC, one of the most trusted and respected recruitment platforms in the region, signed a Memorandum of Understanding to empower the local talent pool and entrepreneurs, as well as assist QFC firms in accessing Bayt network and support programmes.

     

     

  2. MoU between Qatar Financial Centre and Qatar Insurance Company Q.S.P.C

     

    The QFC and Qatar Insurance Company Q.S.P.C signed a Memorandum of Understanding to promote their common interests by collaborating on certain initiatives, including but not limited to supporting each Party's efforts to develop the insurance technology ecosystem in Qatar, providing support and assistance to each Party in developing relevant venture building capabilities, collaborating on relevant joint events and referrals and developing thought-leadership on insurance technology themes.

     

  3. MoU between Qatar Financial Centre, Massoun Insurance Services LLC and Qatar Insurance Company LLC

 

The QFC, Massoun Insurance Services LLC and Qatar Insurance Company LLC signed a Memorandum of Understanding to collaborate in the provision of insurance products and services to the QFC entities. Under the agreement, the QIC and Massoun shall ensure accessibility of different retail and corporate insurance solutions coverage to businesses of different sizes and their employees.

 

Memoranda of Understanding – International Entities

 

  1. MoU between Qatar Financial Centre and Malaysia Digital Economy Corporation (MDEC)

     

    The QFC and MDEC signed a Memorandum of Understanding to collaborate on the development and promotion (locally and internationally) of their respective mandates, with emphasis on MDEC and QFCA’s target sectors.

     

  2. MoU between Qatar Financial Centre and International Financial Services Centres Authority (IFSCA)

     

    The QFC and IFSCA signed a Memorandum of Understanding to promote the development of financial products, financial services and financial institutions. Both organisations intend to work together to identify and address training and technical assistance needed to facilitate the development of the regulatory frameworks.

     

  3. MoU between Qatar Financial Centre and Founder Institute, Incorporated (FI)

     

    The QFC signed a Memorandum of Understanding (MoU) with Founder Institute, Incorporated (FI), an American business incubator, entrepreneur training and start-up launch programme with the aim of propelling the start-up business environment in Qatar. The MoU aims to pursue areas of mutual collaboration in line with the QFC’s target sectors, with an overarching goal of achieving a diversified and competitive economy in line with the Qatar National Vision 2030.


  4. MoU between Qatar Financial Centre and Astana International Financial Centre Authority (AIFCA)

     

    The QFC signed a Memorandum of Understanding with Astana International Financial Centre Authority (AIFCA) to boost economic and financial sector ties between both parties and to collaborate on certain initiatives, such as exploring parameters of mutually acceptable framework to allow relevant financial institutions in the QFC to operate in the AIFC and vice versa, collaborating on financial sector projects and exploring the possibility of establishing mutual recognition of the regulatory frameworks applicable to relevant financial institutions and other entities, in both QFC and AIFC.

     

  5. MoU between Qatar Financial Centre and Astana International Financial Centre Authority (AIFCA) - Legal Services

     

    The QFC and Astana International Financial Centre Authority (AIFCA) signed a Memorandum of Understanding to establish cooperation to further develop the legal services between both entities. Both parties will facilitate the exchange of information on professional ethics and training, foster a close relationship and create opportunities for professional interaction among their respective legal communities.

     

  6. MoU between Qatar Financial Centre and Digital Poland Foundation

     

    The QFC and Digital Poland signed a Memorandum of Understanding to cooperate in supporting the digital sector in Poland and Qatar and speeding up the development of new technologies. The MoU is the first agreement the QFC has made with a Polish organisation, initiating its collaboration with the country. Within the parameters of the agreement, the two parties will collaborate to develop and execute initiatives, such as webinars, networking events, B2B meetings and other engagements, to stimulate activities in both countries’ digital ecosystems.

     

  7. MoU between Qatar Financial Centre and Enterprise Singapore

     

    The QFC and Enterprise Singapore signed a Memorandum of Understanding to promote investment opportunities between the two economies. The MoU is the QFC’s first agreement with a Singaporean organisation, enhancing its close collaboration with the Southeast Asian country. Under the provisions of the MoU, both parties will jointly develop and execute outreach and business matching initiatives, as well as organise investment events to connect investors from Qatar to start-ups from Singapore and, conversely, investors from Singapore to start-ups from Qatar.


  8. MoU between Qatar Financial Centre and Google Cloud

 

The QFC and Google Cloud signed a Memorandum of Understanding to build an innovation platform and advance the continued growth of Qatar’s tech ecosystem.

The two organisations will collaborate to encourage cloud technology adoption by fintech companies, consulting and technology firms, banks and financial institutions.

Strengthening Qatar’s Bilateral Relations

Embassy Meetings

  • His Excellency Mr Andrii Kuzmenko - Ambassador of Ukraine to the State of Qatar | February
  • His Excellency Asilah bint Salem Al Samsamiya, Undersecretary of the Ministry of Commerce, Industry, and Investment Promotion in Oman | March

Delegations

  • His Excellency Yerlan Baidaulet, Director General, General of the Islamic Organization for Food Security | February
  • Indian Business Delegation | February
  • Delegation from the United States of America | March
  • His Excellency, the new Lord Mayor of London, Vincent Keaveny | March
  • Lord Mandelson, Director of the Global Group; Chief Economist, Gregor Irwin; Senior Practice Lead for Global Macro, Thomas Gratowski | March

Key International Events and Engagements

Qatar Economic Forum (QEF)

The QFC joined an international delegation of more than 200 heads of state, international investors, chief executives, and influential voices across industries, fields and cultures at the second Qatar Economic Forum (QEF) powered by Bloomberg. Yousuf Mohamed Al-Jaida, CEO of the QFC, participated in a roundtable discussion on “The Big Shift: Financial Services and FinTech”, which tackled how the financial industry is responding to unprecedented technological advances. At the sidelines of the event, the QFC engaged in several business meetings.

World Economic Forum Annual Meeting 2022

The QFC participated in the 2022 World Economic Forum Annual Meeting in Davos. Yousuf Mohamed Al-Jaida, Chief Executive Officer and Sheikha Alanoud Bint Hamad Al-Thani, Deputy CEO & Chief Business Officer at the QFC, engaged in several business meetings with leading companies to share their insights on the Middle East market and explore potential collaborations that serve for sustainable and economic growth.

4th IFSB Innovation Forum: Innovations for Sustainability and Regulation of Financial Services

The Qatar Financial Centre (QFC) and the Islamic Financial Services Board (IFSB) organised the 4th IFSB Innovation Forum, which was held for the first time in Qatar. The Forum convened market players in the Islamic Financial Services Industry (IFSI) to showcase their most recent innovations and developments in sustainable finance, FinTech and banking supervision. It served as a platform for regulators to discuss and share insight on the potential risks and opportunities arising from the advances within the industry to ensure the stability of the IFSI.

Key Local Events and Engagements

QFC_Hosts_Networking_Event_To_Introduce_New_Firms_To_Qatar’s_Business_Community

QFC Ambassador Roundtable

The QFC hosted its annual Ambassador Roundtable in 2022 under the theme ‘Powering Foreign Investment Towards 2030’. The event convened leaders from Qatar’s finance and investment space to discuss current opportunities for Foreign Direct Investment (FDI) and enterprise business growth in Qatar.

Tech Talks

Venture capital

Understanding the Venture Capital Investment Landscape in Qatar

This Tech Talk session discussed the developing trends in the Middle East’s Venture Capital landscape, focusing on Qatar. It covered Doha Tech Angel’s strategy, supporting the growth and business development of start-ups in the region.

Financial security and AI

Transforming KYC and AML through Automation and AI

This instalment of Tech Talk offered insight into how new technologies are helping Financial Institutions have painless compliance by providing optimised Anti-Money Laundering (AML) compliance solutions, decreased operational costs, and improved customer experience.

Hosted Webinars

Islamic FinTech and the Halal Economy

The sixth in a series of panel discussions under the banner “Entrepreneurship, Sustainable Development and Halal Economy Conference: Concepts, Framework and Practice.”

Islamic FinTech - Challenges and Opportunities in 2022

Organised in collaboration with Elipses and Dinar Standard, this webinar discussed the challenges and opportunities in Islamic FinTech.

Visionary Women in Tech – Inspiring Diversity, Leadership and Entrepreneurship

This webinar highlighted inspiring stories of visionary women in the Tech industry and their crucial role in supporting the national economy.

WAIFC Global Webinar Series on AI in Finance: Focus on Middle East

This webinar is part of a series on AI in financial services across the globe. It convened thought leaders in the AI field to discuss the latest implications, trends, strategies, and challenges in the sector, focusing on the Middle East.

Emerging Opportunities in Qatar's Digital Economy Sector

This webinar was organised by the U.S. Chamber of Commerce and the QFC. It highlighted the opportunities available to U.S. companies in Qatar’s digital space.

Roadshows

nvestment-opportunity-qatar1

Roundtables in Berlin and Munich

The QFC, in collaboration with the Embassy of Qatar in Germany, hosted breakfast roundtables in Berlin and Munich to promote the QFC structures and attract leading German companies and start-ups to incorporate in Qatar.

QFC Hosts Event To Showcase Qatar’s Vast Investment Opportunities In Washington D.C.

Washington D.C. Business Dinner

The QFC held a business dinner in Washington, D.C., USA, on the sidelines of the International Monetary Fund (IMF) Summit. The dinner was hosted in partnership with the Qatar Embassy in the United States, the US-Qatar Business Council (USQBC) and the U.S. Chamber of Commerce.

Sheikha Alanoud Bint Hamad Al-Thani, Deputy CEO and Chief Business Officer, QFC, and Tan Soon Kim, Assistant CEO, Enterprise Sin (1)

Singapore Visit

The QFC visited Singapore to promote Qatar as a major financial destination and highlight the growing investment opportunities in the country and the Middle East. During the visit, the QFC co-hosted a roundtable breakfast with Enterprise Singapore and held a session themed “Spotlight on Qatar” in cooperation with the Singapore Business Federation. The events saw the attendance of C-suite executives from Singapore’s business community.

Thought Leadership

QFC has utilised the power of media and social media platforms to share insights and valuable perspectives on pertinent economic and industry issues with the business community. This year’s thought leadership articles by QFC’s industry experts covered various topics. Some of the titles include:

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  • The QFC Sustainable Framework for Sukuk and Bonds
    The new Sustainable Sukuk and Bonds Framework is the first in the GCC region. It is based on the latest International Capital Markets Association (ICMA)’s Green Bond Principles (GBP), Social Bond Principles (SBP), and Sustainable Bond Guidelines (SBG). The Framework will promote appropriate disclosures, reporting, and transparency, minimising risks of greenwashing and ensuring that these financial instruments meet their objectives.

    Read more

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Corporate Social Responsibility

The QFC's social investment programme encompasses three primary focus areas: Financial Literacy & Youth Empowerment, Sustainability and Social Engagement. In 2022, QFC mobilised its CSR resources to bolster five initiatives that empower youth and young professionals within the financial sector and promote social engagement. These initiatives comprise:

  • Kawader Malia by QFBA
    Kawader Malia is a three-month development programme designed for fresh Qatari graduates poised to enter the financial industry. The programme equipped the participants with the essential skills and practical knowledge to bridge performance gaps between academic and professional practices.

  • Kawader by QFBA
    Kawader is a programme designed for Qatari students who just graduated from university or college. The programme is implemented in line with Qatar’s 2030 development pillar, which recognises that competent human capital is fundamental to steady socio-economic growth. It helps the participants to build critical competencies in cross-functional areas in the financial sector.

  • The 5th National Initiative for Field Training for Qatari Accountants and Graduates
    This initiative by the Qatar Association of Certified Public Accounts was organised to offer continued education and training for accountants in Qatar. The programme provided an update on the most recent standards and advancements within the accounting field and changes to the laws, policies, and procedures that govern the professional qualification of accountants in consulting, auditing, taxation, and financial and administrative accounting.

  • Teach for Qatar, 3yalna
    3yalna is a programme launched by Teach for Qatar (TFQ) in March 2021 to highlight students displaying exceptional abilities in various fields, such as academics and art, as well as those making notable contributions to innovation and the community. The programme aims to further the development of these students in their specific areas of interest and boost their impact on the community. The successful students were featured on the TFQ social media channels, including Instagram, YouTube, and Twitter.

  • QFC collaboration with Fire Station Gallery
    The Firestation Gallery implements community programmes aimed at preserving Qatar’s culture and nurturing its art scene. This QFC collaboration with the Fire Station entails opening an art workshop for QFC employees. The programme offers the QFC’s international community a creative recreation activity while immersing them in Qatari art, culture and lifestyle.

Employment Standards Office (ESO)

In accordance with Environmental, Social and Governance (ESG) global requirements that consider human capital among the most important assets for any business and drawing from the lessons gained during the Covid-19 pandemic, the Employment Standards Office (ESO) has continued to foster fair, healthy and inclusive workplaces. Led by value-driven leaders, ESO aims to unlock human potential and optimise business outcomes across all QFC firms by mitigating workplace disputes and reducing the financial, emotional, and operational costs of workplace conflict.

The cooperation between the QFC firms and the Employment Standards Office during and post-pandemic has contributed to maintaining labour market stability despite the global negative trends.

Key Highlights


Legislation

  • Review of the employment legislative framework, including the update of the QFC Employment Code and the Occupational Safety and Health section of the QFC Employment Regulations in light of the COVID-19 pandemic and the new risks to the employees’ health
  • Design of a Commentary on the QFC Employment Regulations to facilitate compliance with the obligations of employers and employees under the QFC employment legislation

Employment and Labour Standards Administration (ELSA)

  • Assessing the impact of COVID-19 on the labour market and design of tools to maintain stability and foster growth
    Conducting regular thematic reviews, monitoring activities and labour inspections to monitor the level of compliance with the QFC employment standards among the QFC communitySupporting employers and employees through advisory services, consultancies, and procedural guidance to foster awareness of the employment requirements, prevent contraventions and ensure compliance
  • Enhancing collection and analysis of labour market data for the Labour Market Information System (LMIS) to monitor evolutions and trends and assess potential and actual gaps
  • Enhancing governance through the design of manuals, policies and procedures

Initiatives

The ESO is strongly committed to the UN SDGs and contributes to the growth of the local and international communities through a series of initiatives with key stakeholders to support the QFC and the State of Qatar in achieving, in particular,

  • SDG 4, Quality Education
  • SDG 5, Gender Equality
  • SDG 8, Decent Work and Economic Growth
  • SDG 16, Peace, Justice and Strong Institutions
  • SDG 17, Partnerships for the Goals.

Among ESO’s most significant partnerships and initiatives are:

  • Ministry of Labour (MoL): The ESO cooperates with the MoL on initiatives related to the world of work, with particular regard to inclusion and equality.
  • International Labour Organisation (ILO): The ESO regularly conducts a series of initiatives to raise awareness of international labour standards and ILO conventions.
  • World Health Organisation (WHO): Through its affiliation with GHAEA, the ESO Commissioner became a member of the WHO World of Work Dialogue, which fosters private and public cooperation on the safety and health of employees in the workplace.
  • Partnerships with local and international universities: The ESO regularly organises workshops and seminars on alternative dispute resolution methods, negotiation techniques, discrimination in the workplace, and gender and leadership topics for various universities, including Hamad Bin Khalifa University, Carnegie Mellon University Qatar, University of Parma, European University of Rome, Aberdeen University, among others.
  • The ESO also organised masterclasses on leadership development themed "The skills to survive and thrive in the post-covid environment" in cooperation with HEC Paris. In addition, the ESO was appointed by the International Labour Organisation training centre to discuss the future of work in the ILO Academy on gender, inclusion, and the future of work. In a seminar on digital labour platforms, the ESO Commissioner analysed the evolution of the world of work and the impact of the 4th industrial revolution and artificial intelligence on the future world of work.
  • The ESO Commissioner delivered labour law Classes at HBKU College of Law's “Certificate Programme Law in Practice in Qatar” and published articles on organisational behaviours and management of the workforce in the post-pandemic period, conducted a seminar with the London Business School and supported the Career Guidance Stakeholder Platform with the Qatar Career Development Centre.

Financial Sector Office (FSO)

Key Highlights

  • Registering two funds (a private placement fund and an exempt professional investor fund) for the first time since the inception of the QFC
  • Launching the Framework for Sustainable Bonds and Sukuk
  • Hosting the IFSB 4th Innovation Summit that attracted participants from S&P, HSBC, and UK Export Finance
  • Participating in international outreach by taking up speaking roles at various events such as UK City Week, UK Investment Association, IIFA, Seamless KSA, and KLIFF
  • Licensing 7 regulated firms and 38 non-regulated firms
  • Registering the first Trusts in QFC – 3 in total in 2022
  • Raising AUM to $18.2 billion, which represents 60 per cent growth since 2018
  • Organising the Pillar 2 and QFC Corporate Solutions Event
  • Leading the delivery of the digital asset’s framework in collaboration with QFCRA and the QFC Legal department
  • Developing the Debt Capital Market jointly with QFCRA and key stakeholders

Memoranda of Understanding (MoU)

FSO signed MoUs with the following entities:

  • Astana International Financial Centre (AIFC)
  • International Financial Services Centre Authority (IFSCA)
  • Google Cloud
  • Cooperating with QIC's Digital Venture Partners team and planning a sequel of QIC's inaugural MENA InsurTech Event.

Thought Leadership

Strong potential for a trade finance platform out of Qatar by QFC’S ECONOMIST

  • Authored and published an article on the potential for trade finance platforms out of QFC and the advantages it would have from being based out of Qatar with a fast-growing cargo-focused airline and strong logistics firms and financial institutions to boot
  • Turkey Presidency Project with QFC: explain QFC setup to Turkish shareholders and a joint plan to connect to Turkish Banks and Fintech
  • The Qatar Financial Centre – A Compelling Destination for Aircraft Leasing Companies Published a report on the feasibility of aviation finance from QFC, highlighting the benefits for lessors who choose to establish a second base in Qatar with a thriving airline that is actively expanding its fleet."

Projects

  • Launch of Digital Assets Framework project
  • Launch of Securities Issuance – Private Placement project

Legal

Key Highlights

  • Winning the ‘Legal Department of the Year 2022’ at the Qatar Lexis Nexis Business Law Forum
  • The Deputy CEO and Chief Legal Officer, Nasser Al-Taweel, receiving recognition as one of the industry’s prominent leaders by the ‘Legal 500 GC Powerlist Middle East’
  • Providing legal support to the State of Qatar’s Financial Action Task Force (FATF) Assessment
  • Conducting a workshop for Qatar’s in-house lawyers to showcase the QFC to the in-house legal community
  • Conducting the ‘Ultimate Beneficial Ownership’ workshop for the Ministry of Commerce and Industry
  • Conducting online training for QFCA-approved auditors to update them on audit requirements by clients
  • Initiating the revamp of the QFC Incorporation Process and streamlining the company licensing process

Legislation

The Legal department has undertaken a series of improvements to the QFC legislation to refine the QFC’s regulatory frameworks. These enhancements encompass:

  • Enacting proposed amendments to QFC Authority Regulations, Companies Regulations, Investment Clubs Regulations, Foundation Rules & QFCA Rules in respect of QFCA’s assessment of Key Persons & Interest holders
  • Enacting various amendments to QFCA Rules re 8A, 16.3, CER part 5 etc.
  • Enacting amendments to QFCA Governance Policy relating to the Table of Financial Authorities (“ToFA”)
  • Enacting amendments to QFC Real Estate Regulations
  • Initiating public consultation addressing amendments to the Real Estate Regulations
  • Issuing public consultation with respect to the amendments to QFCA Rule 8A and Rules 16.3 following FATF review

Litigation

  • Assisting with the proceedings of multiple claims on behalf of M&E, Finance and Tax


Services to the Investment Promotion Agency (IPA)

  • Providing advice on the IPA and Business France collaboration
  • Providing advice on the establishment of a global banking hub
  • Providing advice on the IPA Incentive Framework
  • Providing advice on various MoU’s, contractual agreements, and procurement matters
  • Providing secretarial assistance for the Board and Committee meetings

Services to QFCA Departments and Group Entities

  • Advising on the collaboration with local banks to streamline the incorporation process to allow easy company formation and efficient banking services
  • Advising on Private Placement Guidelines Project
  • Advising on developing the Digital Assets Regulatory Framework
  • Advising on the establishment of various commodity traders in the QFC
  • Advising the QFCA on various sanction-related issues
  • Reviewing the Permitted Activities

Office of the Deputy CEO and CLO

  • Automating various CRO systems
  • Developing the CRO/Commercial Affairs Policy & Procedure and aligning the requirements outlined in the published User Guide.
  • Assisting the CRO on UBO structure documents
  • Continuing work on the compliance checklist
  • Assisting with the Ultimate Beneficial Ownership (UBO) registrations for each firm

Data Protection Office

Legal

The Data Protection Regulations 2021 (the “Regulations”) came into force in June 2022, replacing the 2005 Regulations. Under the new Regulations and Rules, QFC firms are now able to demonstrate compliance. To aid the firms with their compliance journey, the DPO issued:

  • A comprehensive ‘Data Protection Regulations & Rules 2021 Guidance’ document that covers all aspects of the Regulations & Rules and includes real-world examples to better explain the application of significant provisions of the law;
  • A list of adequate jurisdictions for international data transfers, allowing Personal Data to be transferred to these jurisdictions without firms having to implement any specific measures; and
  • A set of Standard Contractual Clauses for firms to include in international transfer agreements to allow them to transfer Personal Data to jurisdictions that have not been awarded an adequacy assessment by the DPO.

International Cooperation

The DPO has broadened its involvement in international cooperation, including:

  • Representation of the DPO by the Data Protection Commissioner at the 44th annual Global Privacy Assembly in Turkey. The Assembly brought together data protection authorities from across the world to provide leadership on data protection at the international level;
  • Active membership of the DPO in the Global Privacy Assembly’s working group on the ‘Digital Economy’; and
  • Membership in the Global Privacy Enforcement Network, an informal network of Privacy Enforcement Authorities that looks to share best practices on enforcement priorities.

Awareness & Engagement

Speaking Engagements


Throughout 2022, the DPO participated in local and international data privacy events, including speaking at:

  • India’s Telangana’s Cybersecurity Centre of Excellence Data Privacy Symposium as part of International Data Privacy Day 2022;
  • The international CoachME Global Community session discussing key aspects of data protection; and
  • The GCC Cross Border Privacy Rules Seminar hosted by the U.S. Department of Commerce and the DIFC, which emphasised the importance of cross-border data transfers.

Advice and Guidance

The DPO provided advice, training, and awareness sessions both internally and to member firms on the application and interpretation of the Regulations, including:

  • Issuing newsletters to firms on the application of the update Regulations;
  • Providing a comprehensive guidance document on all aspects of the Regulations; and
  • Providing tools to aid firms in their compliance, such as a record of processing, Personal Data Breach reporting, and compliance form templates.

Monitoring, Enforcement & Breach Management


The DPO has commenced oversight of Personal Data Breaches reported to the Office as required under the Regulations. Personal Data Breaches provide the DPO with valuable market intelligence issues affecting firms. In addition, the DPO has commenced a thematic assessment of several FinTech firms to gauge their compliance with key aspects of the Regulations, including transparency, records of processing, data subjects' rights management, data transfers and Personal Data Breach reporting.

The Tech Circle

A Thriving Co-Working Space for Tech Start-ups in the QFC

The Tech Circle is a co-working space in the QFC designed for tech companies. Currently, the space supports over 100 tech start-ups with selective incentives, providing them with a physical workspace and a community of like-minded individuals who can offer advice, support, and networking opportunities. The Tech Circle is in partnership with the Qatar FinTech Hub (QFTH), an initiative launched by the Qatar Development Bank (QDB) to support the growth of the fintech industry in Qatar and the wider region. It hosts monthly Tech Talk featuring industry experts, serving as a valuable resource to the community.

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